O'neill | TEXTILE AND APPAREL | Sustainable Sourcing

Making waves through traceable supply chains

With Renske Lambert, Global Ocean Mission Manager.

O’Neill is an international sportswear company that makes high-quality performance sportswear for active and adventurous consumers. O'Neill uses Worldfavor to track their far-reaching supply chain, stay on top of human rights due diligence, and analyze risk and performance in social and environmental areas.

o'neill customer case

O’Neill struggled to handle sustainability and supply chain activities efficiently. An internal software upgrade created a need for a new approach to handling data. They sought a solution that could centralize and automate ESG activities while managing crucial supply chain information.


O’Neill uses Worldfavor Sustainable Sourcing to monitor factory and supplier compliance, and to track product stock twice a year, mapping tier-1 and tier-2 suppliers for each product. Together with Worldfavor, O’Neill has onboarded over 104 factories under the Sustainable Sourcing solution.


Worldfavor's intuitive dashboards highlight crucial details, such as audit expirations and risky responses from factories. Worldfavor enhances O'Neill's ESG efforts by centralizing data management, and improving risk analysis, fostering trust for workplace improvements.


Who is O'Neill?

The O’Neill brand started in 1952 when founder Jack O’Neill began designing and producing the world’s first neoprene wetsuits. Jack O’Neill firmly believed that ‘the ocean is alive, and we’ve got to take care of it.’ This creed is embodied in O’Neill’s sustainability strategy: the Ocean Mission, which shines through how the company operates.

O’Neill makes responsible choices in its production throughout its value chain and pays close attention to the materials and methods used. O’Neill is mindful of the social and environmental impact of its products and strives to improve working conditions in its factories and every stage of the supply and production process.

Renske Lambert

"Worldfavor provides us with a major expansion of our due diligence activities. With Worldfavor’s support, we can expect better and broader insights into our risk analysis, in both the social and environmental spheres. It lets us map out more detailed points for improvement for our suppliers – and that helps us make a difference!"

Renske Lambert, Global Ocean Mission Manager

Evolving supply chain data collection

O’Neill’s products are manufactured in supplier factories in various countries. To stay on top of the current situation in each country, the company uses independent specialists to conduct audits.

Supply chain data management:

  • O’Neill did an internal software upgrade which created a need for new approach to handle data, which led them to Worldfavor to ensure efficiency and automation of ESG activities.

  • The new solution required handling additional information in the supply chain, such as inquiries about workers' rights, unionization, and complaints processes.

Supply chain due diligence requirement:

  • New legislation under the European Green Deal mandates supply chain due diligence.

  • Aims to address sustainability issues and protect human rights.

Manual data collection challenges:

  • Retiring the old system necessitated manual data collection and processing.

  • Highlighted the need for an automated and integrated system.


Optimizing Sustainable Sourcing

O’Neill is currently using Worldfavor Sustainable Sourcing.

Sustainable Sourcing: Tracking and mapping factory information

Worldfavor allows O’Neill to track crucial factory and supplier details, from addresses to workforce numbers, all in one place. With additional questionnaires, O’Neill ensures social and environmental compliance across their supply chain. Together with Worldfavor, O’Neill has onboarded 104 factories and 523 products onto the platform.

  • Worldfavor serves as an automated communications channel for all partners.

  • Maps all tier-1 and tier-2 actors for each product.

  • Enables tracking of products over their entire supply route.


Enhanced sustainability and real workplace improvements

The handy dashboard gives a clear overview of all the information collected in Worldfavor. All critical items are highlighted in the platform, such as if an audit or certificate is about to expire for a particular factory or a specific response from a factory is flagged as posing a risk.

  • Worldfavor provides O'Neill with a major expansion of its due diligence activities, which ensures compliance with regulatory requirements.

  • O'Neill's risk and performance analysis in ESG areas expands with Worldfavor's support.

  • Mutual trust is emphasized for workplace improvements.

  • Worldfavor solutions allow O'Neill to centralize data from and for the factories.

Sustainable sourcing supply chain dashboard hero
Sustainable souricng solution

Accelerate your supply chain sustainability with Worldfavor

  • Get baseline, identify risks and ESG performance
  • Actionable insights from high quality data and analytics
  • Track legislation, like CSDDD and CSRD
  • Monitor and reduce supply chain emissions

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