Kredinor
Making responsible sourcing scalable with AI
Melita Ringvold
Director of Sustainability and Communication
Industry
Financial Services
Product
Sustainable Sourcing
Region
EMEA
About
Kredinor
Kredinor is Norway’s leading debt collection company and a trusted member of the SpareBank 1 Alliance. With operations across Norway, Sweden, Denmark, and Finland, the company offers full-service debt collection through both Credit Management Services and Portfolio Investments. Kredinor helps clients get paid on time while making sure individuals in financially challenging situations are treated with care and respect.
We spoke with Melita Ringvold, Director of Sustainability and Communication at Kredinor. Together with her team, she is navigating the evolving landscape of compliance, ESG reporting, stakeholder expectations, and internal engagement. As demands around transparency and responsible business continue to grow, so does Kredinor’s commitment to meeting them in a structured, scalable, and forward-looking way.
Challenge
A new law, a manual process, and limited reach Kredinor faced mounting pressure to comply with Norway’s Transparency Act, fast. Their supplier screening process was manual, time-consuming, and excluded many smaller vendors.
Solution
With Worldfavor’s AI-driven screening, Kredinor quickly assessed suppliers using public data - expanding coverage, cutting manual work, and strengthening transparency.
Result
500+ suppliers screened without extra staff Kredinor now screens more vendors, prioritizes by actual risk, and supports compliance with ease - laying the groundwork for responsible sourcing powered by AI.
“We’ve gone from manually screening around 300 suppliers to screening over 500, without adding extra staff. The AI screening helps us focus on actual risk, not just contract size.”
Melita Ringvold
Director of Sustainability and Communication
Challenges
When Norway’s Transparency Act (Åpenhetsloven) came into effect, Kredinor needed to act fast. The new regulation placed clear expectations on companies to map, assess, and manage human rights risks in their supply chains. Kredinor’s existing process for supplier due diligence was resource-heavy and mainly focused on larger vendors, meaning smaller suppliers were often left out of the equation.
The ESG team saw the need for a more scalable, risk-based approach. They needed a solution that could automate time-consuming steps, support compliance, and provide a clearer overview of where the real risks were hiding.
Solution
Kredinor chose Worldfavor to take its supplier sustainability work to the next level. With the platform’s AI-powered baseline assessment, they were able to quickly assess suppliers using public and compliance-related data. What once took hours of manual work could now be done in a fraction of the time.
This shift allowed Kredinor to include a much broader range of suppliers in their assessments, without adding extra staff. Smaller vendors, previously overlooked due to resource limitations, were now part of the process. The team also found it much easier to document their due diligence, which helped strengthen transparency toward external stakeholders. Internally, the procurement team quickly saw the value too and is preparing to start using the platform themselves.
Result
Worldfavor empowers you with the essential tools to identify the impacts of your supply chain, giving you insights to conduct an informed double materiality assessment. Access key data in line with the ESRS standards to understand risks and opportunities, and take smart action to improve your sustainability, and excel in your CSRD reporting!
